Regarding the issue, I see from the description that the PCS server is down. Is the system still down? If yes, could you please let me know if the services which are not up or the server is not up because of no power or something similar?
Please provide us more information regarding the issue, so that we could further isolate the issue?
If the server is down, could you please let me know if we can have a remote session? If yes, what the mode of remote session?