Good Morning Kansinee, Thank you for your e-mail. Upon reviewing our records we show that all of your required paperwork to receive commissions have been received and properly noted to your account. If you need additional help, please reply to this email making sure to include the original messages for an accurate response. If you prefer, you may call us at (1) 760-602-3000 M-F 8am-3pm Pacific Time. Please listen to the entire list of telephone choices in order to ensure you reach the proper department. Kindest Regards, Genesia .WS Support