Then, purchasing should be done. The HR tracking plan would be deferred indefinitely. The crisis of 9/11 and its aftermath
helped the organization to be more focused and efficient. In a fast -changing and highly uncertain
environment, Murphy learned to respond more quickly by breaking IT's goals into smaller projects
and spreading them over a longer period of time to meet cash flow objectives. The idea of
microstrategy allowed him to be more flexible and adaptive and to react faster to new environments.