What is a Process Reference Model ?
The purpose of a process reference model, or business process framework, is the ability to describe your process architecture in a way that makes sense to key business partners. It is especially useful for describing value chains that cut across multiple departments and organizations, providing a common language for managing such processes. A process reference model can be a powerful management tool. Once a complex management process is captured in standard process reference model form, it can be measured, managed, and controlled. It can also be tuned and re-tuned to achieve a specific purpose or attain a competitive advantage.