Openness and Flexibility
• Is open to new tasks and roles. Quickly adapts to new situations.
• Is self-aware and able to engage in constructive self-criticism.
• Sees changes as challenges and uses them as opportunities.
• Is enthusiastic about learning and is successful at putting into practice what has been learnt.
• Is willing and able to adapt existing knowledge and skills to the demands of individual tasks.
Toughness
• Sees problems as a challenge and a positive opportunity.
• Shows self-confidence. Is able to handle stress. Has a positive outlook.
• Knows and respects own limits and accurately assesses own capabilities.
• Is able to sustain high levels of performance over a prolonged period of time even when faced
with challenging tasks.
Problem Solving
• Possesses analytical skills. Sees the big picture and aims at holistic solutions.
• Takes related processes into account and involves concerned parties.
• Translates words into actions.
Performance Orientation
• Shows high motivation to perform. Wants to be one of the best.
• Shows drive to continuously improve and takes the initiative to realize it.
• Identifies with own role, tasks and profession.
• Demands high quality work.
Personal Planning
• Takes initiative and makes independent decisions.
• Plans and organizes own capacities effectively to deliver results.
• Identifies critical and less critical issues and defines priorities.
• Acts pragmatically. Takes responsibility for own actions.
• Makes decisions for own work that contribute to the success of the business in an efficient and
economical way.
Communication
• Communicates in a targeted manner, taking the audience into account.
• Handles information appropriately.
• Passes on information in a timely manner to all concerned parties.
• Is open to feedback.
Tolerance
• Has a positive social outlook.
• Respects and values the opinions and views of others.
• Can be convinced by good arguments.
• Empathises with others.
Team working
• Sees colleagues/other employees as internal customers.
• Contributes towards a constructive atmosphere.
• Provides support to others.
• Places higher priority on the goals of the team or organization than on own.
• Resolves and overcomes conflicts in a targeted manner.
• Actively builds relationships and networks and upholds them.