Michaela Cambelova works in a busy travel agency in Prague Think about the stages in the sales process. Find out which stage Michaela is best at Q what do you like about A being a sales consultant, I like the contact with the clients People are very different, and for me, finding out what each customer is like and what the want is fascinating. Q sales What skills does a good consultant need? A Patience, psychology, and a comprehensive knowledge of the products available