The changing nature of the primary clientele and the curriculum necessitates continuous evaluation and assessment of undergraduate services. Periodic, formal performance review findings will augment ongoing undergraduate service evaluation processes. Review criteria and frequency will vary depending on the parent institution. The outcome of reviews will lead to goals and expectations of future undergraduate services. Assessment should include a sampling of undergraduates who use library services and those who do not. Surveys and other information gathering from undergraduates can be coordinated with and integrated into the library’s overall assessment program.