Evaluating ICT projects can be quite problematic
and can sometimes be quite subjective (Heeks
2002, Currie 1995, Bannister, Remenyi 2004, Irani
2002, DeLone and McLean 2002, Bannister and
Remenyi 2000) and there is no single ICT
evaluation method that can be applied to all
situations (Khalifa et al. 2004). Currie (1995)
justifies this position using various case studies
drawn from businesses in various developed
countries while Heeks (2002) observes that
evaluation is subjective and can depend on
circumstances including time. Evaluation leads to
the determination of success or failure of an ICT
project.