หน้าจอแตก1. How long is the RMA turnaround Time of Bluebird HQ during last 6 months? *
1-1. Standard / Extended warranty
Within 10 days
Within 15 days
Within 20 days
Within 30 days
30 days at least
*
1-2. Comprehensive warranty
Within 5 days
Within 7 days
Within 10 days
Within 15 days
15 days at least
2. How long is the RMA turnaround Time of Authotized service center during last 6 months? *
2-1. Standard / Extended warranty
Within 10 days
Within 15 days
Within 20 days
Within 30 days
30 days at least
*
2-2. Comprehensive warranty
Within 5 days
Within 7 days
Within 10 days
Within 15 days
15 days at least
3. Are you satisfied with the overall quality of Bluebird HQ? *
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
4. Are you satisfied with the overall quality of Authorized service center? *
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
About Service Order
Q5~8 are about Service order program
5. Are you satisfied with packing condition of spare parts or accessory? *
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
6. Are you satisfied with the lead time of spare parts or accessory order? *
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
7. What do you think about spare parts price is reasonable compared with other manufacturers? *
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
8. Is the revised spare pars information properly indicated? *
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied