Can you print other documents from the same program, and can you print from Notepad?
Try printing these test documents to determine where the printing problem is:
In the same program that you've been using, create a new document and type some text in it. If possible, include some of the same formatting that is used in the document that you are unable to print. Then, try to print the test document.
If you can print other documents from the same program, your original document might be damaged.
If you can't print other documents from the same program, try printing from another Windows-based program such as Notepad or WordPad.
To print a test page from Notepad or WordPad
To open Notepad, click Start, point to All Programs, point to Accessories, and then click Notepad.
–or–
To open WordPad, click Start, point to All Programs, point to Accessories, and then click WordPad.
Type a few lines of text.
On the File menu, click Print. Make sure that the correct printer is highlighted under Select Printer.
What happens when you try to print a test document?
I can print another document from the program I was originally using.
I can print a document from Notepad or WordPad, but not from my original program.
I cannot print any files, even in Notepad or WordPad.
I do not know.