Characteristics of non-commercial operations
● Non-commercial institutions hire commercial food service management (contract) companies
from outside to manage food service in their institutions
● Commercial food service management companies exist to make profit
● They carry out fully the food and service responsibilities for the institutions under contract
● The institution or workplace can free itself from the day-to-day concern of managing food
service operations
● They are professional food service companies
● These operations are planned to keep the expenses/costs low; they are budget-oriented
● They are part of properties that exist for reasons other than the service of food and beverage.
The service of food and beverage is only supportive
● Competition is limited as the service provided in a private, closed environment