Abstract:
Total Quality Management (TQM) programs are more
likely to succeed if the prevailing organizational culture is
compatible with the values and basic assumptions
proposed by the total quality management discipline.
Organizations looking to implement TQM practices need
to have an organizational culture that considers learning
fundamental for the survival of the organization. Only
with the proper organizational culture and environment,
can TQM initiatives be successfully implemented.
Organizational culture has long been acknowledged to be
important to the success of an organization. It is
increasingly evident that top management must have an
explicit focus on the development and maintenance of
their organization’s culture. By using the relevant
literature on organizational culture and Total Quality
Management (TQM) including books and journal articles
and websites, this paper explore the impact of
organizational culture on the implementation of total
quality management (TQM) in the organization.