the experiment, which continues, is widely considered roaring success. personnel officers, who no longer have t spen al theirtime deag with arcane classification issuescan now actually elp managers manage. turnver rates have declined,partcularly for thse employees considered by managers the bt performers.mannagers who previously compained that they could not keep their most skilled people have been able to improve the quality of their skilled employees. in 1987 surveys, more than 80 percent of the employees who responded preferred the new system to the old, and 70 percent even supported performance pay.