Nattakorn goes to Chiang Mai for holiday. He orders a set of teak furniture for his parents in Bangkok. It costs him 75,000 Baht including Value Added Tax(VAT) and the delivery fee. The shop-owner agrees to deliver the goods at the address given by Nattakorn with 15 days and issues him a receipt after Nattakorn pays for the goods in full. The goods finally arrives in Bangkok but with a broken leg of one of the chairs. Nattakorn contacts a lawyer to take legal action against the shop-owner and demands for compensation