C. Estimating the Operators’ Response Time ( )
Specific situations that can create SA-related problems can be
identified through interviews with system operators. The causes
of these events can be divided in electrical (e.g., multiple electrical
incidents happening in rapid succession resulting in data
and alarm overload), limitations of user interface and failures in
the ICT systems.
The outcome of these interviews can then be used to design
various experiments that can be incorporated in operator
training. As a result, system operators will be able to experience
more challenging events. Therefore, operators’ performance
and response time during different scenarios can be evaluated
and measured.