We refer to the recent conversation.
Apart from the photo of loading, we also would appreciate receiving the photo upon devanning the container and the photo of contents inside.
With reference to the material notice earlier given and your confirmation, the tire cord is made of nylon and the attachment did not clarify the result in case the goods absorb moisture in the air. Could you please advise if you have additional documents e.g. good specification to support your rejection/claim?
Your attention to our above request would be much appreciated.