Report us without delay as Notice of Claims link.
Trace the movement, with the reference number you obtain from the report, you can track the progress of your report through our MISHANDLED BAGGAGE link or contact us at the mentioned number in the report.
Normally most of the baggage can be restored within timely manner, however, if your baggage is still missing after 5 days, please fill Baggage Claims Questionnaire. This is important that you complete the form with your baggage reference and all details of your missing baggage, its contents, and forward it to centralbaggagetracing@bangkokair.com We will initiate a secondary search without delay. If your baggage has not been restored within 21 days of your report, we will begin a claim process.