the client finally (??) received his first container and claims that he did not receive the size he wanted.
I know that we talked from the beginning of 75 x 1,5 x 1,5 and that is what was offered, ordered and ( I hope..) shipped, so the confusion must be on his side.
And he claims that the rubber bands break easily.
I just received his email this morning and will have to talk to him later when he wakes up ( its only 5:20 a.m. in Chile now...).
The new order for this client is of the same size, please give me a day to check what happened and what he really wants ; i hope to have clear details tomorrow.
Best regards Wolfgang