Subject: Privilege Warranty Period Extension
Dear Mr. Chan Pei Yue
Mitsubishi Motors (Thailand) Company Limited (“Company”) appreciates your trust on our product of “Mitsubishi New Lancer” chassis number: MMTXTA03ADH057403 and engine number: 3A92 UAN5662 (“Vehicle”).
We have received the report and fully appreciated the concerns you have raised which describes the engine abnormal noise and engine oil lamp show on instrument panel by Mitsu Chiangmai Co.,Ltd. in Hang Dong branch. To maximize customer’s satisfaction, we are pleased to offer the privilege for your vehicle as following.
The normal warranty on your vehicle which is a period of 36 months or 100,000 kilometers whichever comes first shall be extended to be covered for 48 months or 120,000 kilometers whichever comes first. However you have to bring your vehicle checked at every 10,000 kilometers or in specified time which prescribed in the manual to maintain your warranty coverage.
Remark: 1) Please refer to Mitsubishi vehicle warranty according to the service booklet and owner’s manual
2) Engine oil will be semi synthetic of gasoline type only
Please accept our sincere apologies for the problem you have experienced. We hope these privileges would be able to suit your complete satisfaction.
We would like you to keep this document as reference and present it to Authorized Mitsubishi dealers as appeared in the service booklet and owner’s manual when you receive the service.
Your Sincerely,
(Pipat Lee-Isranukul)
General Manger, Call Center Division
Mitsubishi Motors (Thailand) Co., Ltd.
This document including all detail would not be revealed, distributed, forwarded or with any method to allow other people to be informed this agreement. If violated, this agreement would be invalid immediately.