Hello,
We received your information, but your plan is not complete. Our review of your account found that your late shipment rate is higher than the goal of less than 4%.
To sell on Amazon.com, please reply to this message with a plan that explains how you will prevent late shipments in the future. Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again.
For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help.
To talk to someone about this email, you can ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).
We look forward to hearing from you.
Sincerely,