4. Problems and Solutions at Work
4.1 Problems
I came to work at Thai Air Asia X, Don Mueang International Airport, Vibhavadi-Rangsit Road, Bangkok I faced with the many difficulties that were as follows:
1. I didn’t understand about airlines vocabulary.
2. I didn’t understand about working in the airline because I didn’t study the Airline Business major.
3. I didn’t get the point all slangs when I talk to all foreigners who come to contact at the office.
4. I didn’t understand about all information in the passport around the world.
5. I didn’t know how to use some office suppliers in airport.
6. I didn’t know the rules and policies of the company.
7. I didn’t understand about the responsibility for each department.
8. I didn’t understand when the crew request to change the flight. I can’t explain her, but I told her to ask IOC.