This research investigates the relationship between the Leadership enhances employee
performance in the United Kingdom Travel and Hospitality Industry. Travel and
Hospitality industry is driven by tourists and customer care and service quality is an
essential part of the business This business is driven by value added services and
Commission based business where leadership has a significant role to play to make
the Front office and the Call centre staff to work and make more revenue. The
literature provided discusses two variables of leadership and performance.
Information gathered , using Two instruments from 20 Middle Managers from the
travel and Hospitality field engaged in the London area .Multifactor Leadership
Questioner was used to determined the leadership style within the organization while
the Performance of the employees was captured by the performance appraisals of the
organization and direct interviewing of the employees of their view on their
performance. Data obtained from the each of the research instrument was then
statistically analysed. Leadership was identified as the independent variable and
employee Performance was then identified as the dependent variable. The significant
between the transactional and transformational leadership styles were also discusses
and their impact on the employee performance was also highlighted. This research
therefore adds a new dimension to the employee performance and the leadership in an
Organization.