Flowmagic has not been working since Flowserve’s network security update November 6. Flowmagic is a Unisys-created program intended for the dispatch techs to join computers to the domain and move them to the site’s organizational unit (OU). Flowserve has zero responsibility to make Flowmagic work.
We techs must all join Flowserve computers to the Flowserve.net domain manually. The 12 campus techs have direct access to Active Directory to move computers from the generic “Computers” container to the site OU. End user credentials can join a new computer to the Flowserve.net domain.
Once a dispatch tech has joined a computer to the domain and then logged on to Windows as the end user, go to the cmd prompt and run SET LOG.
Kindly get this calls completed and confirm once done!