Seems like there was a problem with 19pm shuttle bus leaving R3.
After R3Front confirm more than 10 passengers(need 2 buses) to BCL, BCL replied "only 1 bus for 19pm" to R3 Front.
So Front R3 had to prepare Tuk Tuk for the customers who could not get on the first bus. (R3 Front had to pay for it because we guarantee 2 buses at a time.)
Then later, the 2nd bus came without notice...
Could BCL investigate the reasons?
1. Why BCL told there was only 1 bus for 19pm?
2. Then, why BCL did not inform R3 Front so, in advance?
3. Why 2nd bus could come after all?
4. Then, why BCL did not inform R3 Front so, in advance?
Now, R3 has many customers who would use shuttle bus services especially on weekends, and R3 Front really need to know how many people can get on the buses in advance, every 30 minutes.
Unless we limit 10 passengers at a time...
And I am sorry I only know this much because I just heard it on the phone..
Anyway, I would like to know the story behind na kap.
Thank you kap.