Management Information Systems (MIS)
– Provide reports on firm’s current performance, based on data from TPS
– Provide answers to routine questions with predefined procedure for answering them
– Typically have little analytic capability
– Serve First line management
Decision Support Systems (DSS)
– Serve Middle management
– Support nonroutine decision making
• Example:WhatisimpactonproductionscheduleifDecember
sales doubled?
– Often use external information as well from TPS and MIS
– Ex. Data driven DSS
• Intrawest’smarketinganalysissystems