First stage: identifying critical evaluation criteria using the modified Delphi method
Step 1: designate a group of experts for defining the evaluation criteria. Nine
professionals, currently working as advertising managers, product managers and
marketing managers or creative directors from prominent advertisers and advertising
agencies in Taiwan, were selected as respondents for the modified Delphi method. All
respondents are professional managers with experience in brand name selection.
Step 2: review pertinent literature on major factors influencing brand name selection.
The present marketing environment is becoming increasingly complicated, and to be
successful, companies need a marketing strategy that includes a brand naming process.
According to the related reference material, brand name criteria can be generalized into
the following categories: emotional appeal, linguistics appeal, marketing appeal and
legal appeal.
Step 3: confirm criteria for brand name selection. A five-point Likert scale, ranging
from “very unimportant” (1 point) to “very important” (5 points), is used to ensure the
important level of criteria. When the criterion gets over four points, it will be listed as
important reference criteria for this model. Community experts determine the criteria for