Packing not proper due to which in port handling one side of the box got ripped off. But fortunately after scouting thru entire cargo complex v cud locate 2missing buckets. Box had only been metal strapped 2 times on same vertical side. The other vertical side & the horizontal side had not been strapped. This needs to be taken care."
I asked for the same but was told that in customs depot photography is not allowed and since it was an urgent requirement it was forwarded to the site.
The good part was they were able to locate the two buckets which had fallen, otherwise it would have been an issue to both the companies.
Next time if you think the packaging is not good when you have received it let me know if required we will charge them for packaging in secure manner while shipping the parts back.