Maintenance is an indispensable part of the business process and plays an important role
in an organisation’s success and survival. The main purpose of maintenance is to ensure
equipment functions at its original optimal level. Thus, the knowledge and skills of
operators are crucial and in demand. This paper presents a knowledge management of
maintenance activities transfer method. Knowledge management is a process that a
company cannot avoid, because it is a step in providing the necessary information for
business performance measurements. Based on the example of a knowledge
management system for a consultant company, we propose a knowledge repository or
warehouse for maintenance activities that consists of four elements: best practice,
databases, discussion forums and assessment tools. Each element has its own role and
contribution towards better maintenance activities. Therefore, knowledge management
has a deep relationship with performance evaluation or measurement