I was disappointed in our stay at the chill, whilst there beach and location of the hotel was great...really beatuiful, the overall quality of the room was no better than Ibis or other mid range hotels and for the price we paid I was expecting something more. The rooms and buildings seemed tired and in need of freshening up and the room was not that clean with dead bug on the bed and in the sink and bathroom.
We booked the trip for a special occasion and turned up to find that we’d been given a room with twin beds, when we complained to the front desk we were told that most rooms only have twin beds unless you book the suite and unfortunately for us no suites were available.
In terms of the staff, their attitude also below par and after twice requesting mosquito repellent for inside the room ( a plug or spray) nothing materialized and my husband woke up with ten bites.
So overall not a great stay. other reviews sem ot rave about the hotel and we are used to staying in modern boutique hotels and this just missed the mark. I am not in the habit of leaving a negative review but I was really disappointed here and as a result I wouldn’t recommend or return.