3. Emergence of E-banking as an IT innovative services
IT and banking revolution began in the 1960s. IT was used to automate the back-offices of banks. This has changed due to introduction of IT into the front-office of the banks. This Technology has been deployed to support speedup back-office and front-office performance. The rapid technological development has vigorously changed the ways banks provide financial services to customers (Mashhadi et al, 2007).