Research Hypothesis
Effect of Brand Image on Purchase Intention
Brand image is established when consumers develop ideas, feelings and expectations towards certain brands as
they learn, memorize and become accustomed to them (Keller, 1993). When consumers are considering
purchasing a product, their purchase intention will be determined based on the perception of its value given by
its brand. When consumers have a higher opinion on the quality of a certain brand product, they are likely to
have higher perception of value (Monroe, 1990). Additionally, when consumers benefit more from purchasing
the brand product than the price paid, they are more likely to make the purchase (Dickson and Sawyer, 1990).
Aaker and Keller’s (1990) research discovers that a brand with positive image improves consumer loyalty and
trust and strengthens consumers’ purchase intention. Brand image no doubt remains an important cue during the
process of consumers’ purchase decision making. Thus, the hypothesis H1 is proposed:
H1: The higher a brand image is, the more purchase intention there is.