in the Human Resources Glossary defines human resources as the people that staff and operate an organization as contrasted with the financial and material resources of an organization. As specified by Price (2004) a company can achieve a competitive advantage and reach its goals by adopting an efficient usage of its personnel. Though human resource is considered as the most important asset of an organization, very few organizations are able to fully harness its potential. Most organizations grant special value to employees at the moment, because economic and operational activities of a business could not be led towards survival and sustain its success within this competitive environment without employees’ loyalty and attention. Human resources and its role are vital for the services industry where tourism industry places utmost importance on human resources. Quality as well as quantity of human resources affects the industry returns and the sustainability.