Buyer gave negative feedback "Photos with bottles but then you reach the cardboard box" translate from spain language that means i deceive.
I sale only cardboard box set for Coke bottle. I sold that item 7 pieces every customer haven't this problem.
This case didn't the fault of the seller.
The viciousness caused by the buyer. Buyer did read Title and described are explicitly. The described have mark very very big font and red highlights with double star. Please answer me? Why Why Why the stupid buyer didn't read item described, that is fault seller? I hope Ebay will give justice to me.
I not wrong. I not wrong. If I wrong, I can receive negative feedback and don't resist it, but this case didn't the fault of the seller. Why i must receive that stigma in my feedback and can't remove. That fair for me? Have the justice in Ebay or not? Buyers don't have to take responsibility for their own mistakes and can put the blame to seller for the bad emotions?
You guide "Replying to feedback" but my positive percent still drop.