7.1 Scope of a simulation based decision support systems
As is discussed in previous sections, ERP implementation is a challenging process due to complexities involved during
implementation. Organisations are very often either reluctant to implement ERP systems or overly rely on external support
to avoid failure. The external support is sought from ERP vendors, ERP forums, and online support forums. According to
the Key Informant 1 who is the MIS-Manager, ‘the prediction model can be really useful’ during the implementing process
of ERP project. Key Informant 1 further elaborated on how these types of model can be effectively used:
‘In fact if I had such a model, I would have been more successful in getting my project completed in time. In
short, with such a model, I can convince my management in a very short time about the use of resources, and
results of implementation. At the same time, if I had the model and I can know in advance that in this type of
implementation, how much time should be allocated and what will be the predicted results, then we could be
confident of our efforts’