Using a handheld computer called a Delivery information Acquisition Device (DIAD), a UPS driver
can automatically capture customers signatures along with pickup, delivery, and time-card information. The driver then places the DIAD into the UPS truck's vehicle adapter, an information-transmitting device that is connected to the cellular telephone, network , Package tracking information is then transmitted to UPS's computer network for storage and processing by UPS's main computers in Mahwah,New Jersey and Alpharetta, Georgia. From there the information can be accessed worldwide to provide proof of delivery to customers or to respond to customer queries.
Using a handheld computer called a Delivery information Acquisition Device (DIAD), a UPS drivercan automatically capture customers signatures along with pickup, delivery, and time-card information. The driver then places the DIAD into the UPS truck's vehicle adapter, an information-transmitting device that is connected to the cellular telephone, network , Package tracking information is then transmitted to UPS's computer network for storage and processing by UPS's main computers in Mahwah,New Jersey and Alpharetta, Georgia. From there the information can be accessed worldwide to provide proof of delivery to customers or to respond to customer queries.
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