She is a young lady with red gold hair and blue green eyes (brown eyes and hair in the movie) living in the small town of Market Chipping in the fictional kingdom of Ingary. She is the eldest of three sisters, Sophie, Lettie Hatter and Martha Hatter. In the land of Ingary, this of course means that she is destined to never find her fortune, and live a very dull life at home. She works in her late father's hat shop as her stepmother, Fanny Hatter's apprentice.