I just gave Pornchai a format that will ask all managers/ supervisors to submit their quarterly/yearly request for all types of holiday. The approval will be done once a year. Any changes come after, will be responsible for each manager to notify you and Pornchai. If no notification, we just use the agreed version.
The different is
1) it is no longer the hotel's responsible to " unconditionally" agree when there is any unusual or unexpected claim for holidays. The system is there for the verification and to be reviewed by you once every quarter
2) A record system is in place that we never had before.
Please give instruction to all managers/supervisors to start this new system once the format is approved next week