Questions:
1.
Applying the Competitive Forces strategies, recommend and discuss a solution that can regain the bank’s competitive advantage. Evaluate your proposed approach. Is it ethical? (See Step One)
2.
Applying the Competitive Forces strategies, recommend and discuss one or more IT based strategies that can regain the bank’s competitive advantage. Evaluate each approach. Are they ethical? (See Step Two)
3.
Do you believe this recent and unique EB service holds great promise of providing XYZ Bank with a competitive advantage once again? Why?
4.
Do you believe this new EB service is cost effective? Why?
5.
Do you believe that XYZ Bank should establish a fee once customers are comfortable with the service and appreciate it? Why?
6.
Irrespective of how convenient ATM and EB banking may be, in the eventuality that all banks begin to charge for such electronic services, some people might think that the banking industry should guarantee alternative ways of banking tha3t are free of charge for those who may not want to pay for such services. What do you think of this point of view and why?