Improving public housing allocation ef
fi
ciency and residential satisfaction is the key to the better real-
ization of the social inclusion goals. We assess residential satisfaction with public housing and examine
its determinants, based on the Hangzhou public housing household survey. We found that neighborhood
environment, public facilities and housing characteristics are the main factors that in
fl
uence residential
satisfaction. Public housing allocation scheme, social environment and residence comparison also have
in
fl
uences. Among the four types of public housing, cheap rental housing has the highest residential
satisfaction, followed by public rental and monetary subsidized housing, while economic comfortable
housing has the lowest residential satisfaction. The residents in public rental and monetary subsidized
housing pay more attention to the neighborhood environment, residents in cheap rental housing are
more concerned about the housing and neighborhood characteristics, and economic comfortable
housing residents care more about the neighborhood characteristics and public facilities. Therefore, the
government should not only improve the physical environment of public housing, but also the public
housing allocation scheme and social environment. The different needs of public housing residents
should also be considered to improve residential satisfaction and the allocation ef
fi
ciency of public
housing.