Research Design and Participants
To address the above questions, a self-administrated questionnaire was
developed to investigating the effect of hotel green image on behavioral
intentions of Generation Y. Measures of image, word-of-mouth, intentions
to pay more, and intentions to revisit were adopted from Lee et al. (2010)
and Han et al. (2011) study. Please see Appendix B for the survey instrument.
The first section of the study includes measurement of constructs generated
by closely following previous studies. All constructs were measured
by multiple items using a 7-point Likert-type scale ranging from
1-strongly disagree to 7-strongly agree. Data collection was completed
during the month of April 2012.