Abstract. Background: Work-related musculoskeletal disorders are responsible for important amount of declining
productivity among workers. Its economic impact is considered important because, in some aspects, such as sickness absence,
it can cause increase in costs for employers. This paper aimed at identifying whether the activities that the hotel maids perform
during working hours may lead to the development of musculoskeletal disorders. Methods: Cross-sectional study conducted in
a hotel in the city of São Paulo, Brazil. Performed an ergonomic analysis of the job application with a checklist consisting of
risk assessment of low back pain. Results: The maids are responsible for the cleaning of hotel rooms, including to lean in order
to clean the bathroom. The activity is associated with ergonomic risk for poor posture, manual transport of loads and use of
physical force in the upper limbs. This job presents a moderate risk of low back pain according to checklist for assessing the
ergonomic situation. Conclusions: Negative ergonomic aspects are associated with the development or aggravation of
musculoskeletal disorders in these workers. We suggest modification in work organisation. Another possibility is decreased the
weight of the carts, keeping areas of replacement material on each floor