Many people who responded to this message think about his apology didn’t sound too contrite and sincere in its apology. And some users told that even if they did’t using sophisticated calculations now, this didn’t mean they wouldn’t be using these calculations in the future or using software packages that were doing such calculations. As a result, IBM unexpectedly announced that it would immediately cease shipping computers with the flawed chip. So, the controversy between IBM and Intel had occurred but Intel effort to suppress this controversy. And consumers felt more confused than ever as they wondered whom to believe, Intel or IBM. Indeed, the credibility of the entire industry seemed to be at stake.