Very good - but a few significant shortcomings too"
Stayed 4 nights. Major pros = nice location; good breakfast buffet spread; swimming pools; good wifi. Major cons = restaurant is very expensive & the Western food is NOT good; TV channels are NOT what’s in the hotel write-up (there are 20 channels, mostly Thai) & no DVD player. We've lived in Thailand for 10 years - we know hotels in the area, prices, etc. This hotel is one of the best for location, ambience. Thai food in the restaurant is OK (but nothing special when comparing with restaurants in Chiang Mai), but western food is terrible......we had salmon on our first night (450 baht) and it didn't taste fresh. The menu said it came with fries, but they served it with packet-mix mashed potatoes - and no explanation or apology for no fries. The salad (220 baht) was pathetic & uninspiring. The next night we ordered Hawaiian pizza - it was a store-bought frozen pizza heated up - terrible. After that, we only ordered Thai food. Would we come again or recommend it - definitely…..just readjust your expectations for dinner.....or go off-site. Breakfast spread was very good - including good quality muesli. Swimming pools are very good - including a small semi-private pool which our room shared with 3 others (we'd booked the cheapest rooms). One other small gripe - we arrived at midday; but even by 2pm (normal check-in time) our room wasn't ready. Finally one good point - wifi signal was strong - I streamed a live Formula 1 race in our room with no interruptions.