• To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion.
• To ensure maximum security in all areas under your control.
• To liaise with customers regarding special functions.
• To ensure that table appointments, including flower arrangements, are impeccable and that tables are set correctly.
• To ensure that stations have their correct mise-en-place.
• To ensure that faults and defects are reported to Maintenance and actioned without delay.
• to maintain high standards of morale and personal appearance of all staff.
• To ensure fair and equitable discipline, yet complying with house or company regulations.
• To investigate and action the causes of staff grievances.
• To be aware of all statutory regulations affecting safety and ensure that any safety hazard is rectified.
• To ensure that all stocks and supplies are timeously requested, correct stock levels maintained and stored under optimum conditions.
• To ensure regular stocktaking of all operating equipment at specified intervals.
• To ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning.
• To ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information.