1. Exceptions
In the following situations it doesn’t need to comply with this policy:
1. Claim is fully secured, given that realization of security within 12 month is feasible
2. Adequate repayment plan agreed and payments met
3. Customer claim will be covered by credit note
4. Disputes (Chargeback) leading to credit notes not yet issued (i.e. goods returned, price differences, bonuses for promotions, etc…). In case of disputes not ascertained by BP a provision should be provided.
5. We internally caused overdue (order to cash inefficiencies)
6. Customer is a governmental organization and respective country is solvent