The mission for these organizations, as in the private-sector model, is achieved through meeting the need of targeted customers (or constituents or stakeholders, as some of these organizations describe the people who benefit from their services). The organizations create success through internal process performance that is supported by their intangible assets (learning and growth). The fiduciary perspective, while not dominant, reflects the objective of an important constituency---the taxpayers or donors who supply the funding. Satisfying both financial and customer stakeholders, consistent with the mission, creates a strategic architecture of efficiency and effectiveness themes that mirrors the productivity and revenue growth themes used by private-sector organization.