SMEs generally have limited access to market
information and suffer from globalization constraint [8]. A
tendency to employ generalists rather than specialists,reliance on short-term planning, informal and dynamic
strategies and decision-making process, plus an
unwillingness to develop and the use of standard
operating procedures are other distinctive characteristics of
SMEs [9]. However, Compared with large organizations,
SMEs are relatively weaker at various levels (i.e.,
organizational, managerial, technological, individual and
environmental). Therefore, IT adoption and usage in SMEs is
at a disadvantage [10].