After received contact from Khun Pairin about case P.2015112 (06/11/15-20/11/15 ) has a miscalculated RG paid for Employee GID 336996 which miss to paid for 10 days.
Cause checker error for checking from our hot fix some case in standard rule and we will adjust to pay for RG Back pay in the next period.
The prevention for this case ;
- Verify Over/Under pay control carefully and find the root cause of every case before correction.
- Be always check RG Day Control after processing that correct or not and find the cause affect incomplete RG control.
- Increase check group DIR & VP one more step after overall checking all group.
We Apologize for the mistaken case, and how we can heal you please propose us to consider.