Reporting culture
people are encouraged to voice safety concerns, report their errors or near-misses
when safety concerns are reported they are analysed and appropriate action is taken
Flexible Culture
a culture capable of adapting effectively to changing demands
ability to switch from bureacratic, centralized mode to a more decentralized professional mode
Learning Culture
people are encouraged to develop and apply their own skills and knowledge to enhance organizational safety
staff are updated on safety issues by management
safety reports are fed back to staff so that everyone learns the lessons
Just culture
people are encouraged, even rewarded, for providing essential safety-related information
errors must be understood but wilful violations cannot be tolerated
the workforce knows and agrees on what is acceptable and unacceptable