LO.1(Activity analysis) The following activities are common at Pisana's department store.
Goods are received with barcodes attached that can be read by scanners but not by customers.
1. Attending trade shows to view new products
2. Reviewing supplier catalogs
3. Ordering merchandise
4. Waiting for shipments to be received
5. Inspecting goods for damage
6. Matching receiving reports and purchasc orders
7. Placing customer readable price tags on mcrchandise
8. Moving goods to retail area
9. Stocking merchandise
10. Training salespersons in store
11. customer purchases
12. Handling customer receipts
13. Wrapping gift items when requested
14. Helping customers with returns or exchanges
a. Indicate which activities are value added(VA), business-value-added(BVA),
and non-value-added(NVA).
b. How might some of the business-value-added activities be reduced or eliminated